Standing
Committee on Citizenship and Immigration
EVIDENCE
CONTENTS
Thursday, November 6, 2003
Mr. Jean-Guy Fleury: As regards
the commissioners, I will allude to the situation under my predecessor,
who tried to obtain commissioners as quickly as possible. There were two
factors that played a role.
First of all,
the workload in
Toronto
and
Montreal
was roughly the same for years.
Toronto
now has 68% of the workload. So fairly radical changes were required in
Toronto
.
Secondly, in
reply to the question about the number of decision-makers, before a
decision-maker assumes his duties, he undergoes four weeks of full-time
training; the training is a type of mentoring. The decision-maker works
on a panel. So we can say that the decision-maker is really autonomous
after about six or seven months, sometimes more quickly. Given how much
time it took to get the go-ahead and the requisite number, we were
unable to spend all of the money allocated for the decision-makers.
Mr. Yvon Charbonneau: I have
another question, Madam Chair, with respect to a particular category of
refugees that we often read about in the newspapers, and I am referring
to Palestinian refugees. I see in your notes, on page 6, that you list
the themes for your action plan—and I would like to commend you on
that—including a series of initiatives under the heading “providing
greater institutional guidance for decision-makers”.
I would like to
know whether you have made a serious effort to enlighten the
decision-makers on the true plight of the Palestinian refugees, on their
living conditions and the difficulties that they have encountered. I
could give you files and names, but I know that you cannot discuss these
in public. Therefore, it would serve no purpose for me to list those
names here, but I have notes that demonstrate some rather inconsistent
decisions, by various board members, in dealing with situations that
were identical and people who came from the same camp, for members of
the same family, people who had no other ties than the ones that they
explained before the board members, and in response to which one of them
said yes while the other said no. It makes no sense for those people.
I feel that this
is a difficult and complex situation. The board members do not all share
the same opinion when it comes to the underlying political issues in
these situations; that, one can understand. But I think a little more
enlightenment and monitoring are in order. You mentioned guides for
Costa Rica
and
Colombia
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Have you
prepared any similar information to ensure greater consistency in
decisions relating to Palestinian refugees, since they have no country
to return to? They would not be going back to
Costa Rica
or to
Colombia
, all they have to look forward to is a refugee camp.
Mr. Jean-Guy Fleury: We recognize
that consistency in board decisions is a challenge for us, one which we
are meeting head-on. You mentioned the guides. I said earlier that there
were persuasive decisions to help the decision-makers to become more
consistent. Nevertheless, they are independent, their decisions are
based on the weight and the interpretation of the evidence that is
brought before them.
That being said, if you are asking
whether or not we have taken the time to consider whether or not a guide
is required in those situations, I would admit that we have not done
that yet.
Mr. Yvon Charbonneau: I would
say, in closing, that I hope it is something you will do because the
need is pressing; the public is made aware of the situation on a regular
basis. I repeat, for the time being, those people have no country to
return to. There are refugee camps in different countries, but it is not
their home, it is a refugee camp, and this has been going on for years
now.
You should also
review how the files are prepared in relation to certain categories of
people as opposed to others. I know that, technically and legally, there
can sometimes be difficulties in preparing a case, but there must be
some means of overcoming that, in order to have a complete picture of
the real situation.
I would suggest
that you prepare a guide, some notes, to enlighten your board members in
this area so that they might have a sense of what is happening to these
people. These are not run-of-the-mill cases, they are special.
Mr. Jean-Guy Fleury: May I add
something?
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): You may, I like granting you permission to ask me
questions. Is that all right?
Mr. Jean-Guy Fleury: Of course,
we do make every attempt to ensure harmonization. We have a geographic
network arranged by country and by zone, where people from
Toronto
,
Montreal
or anywhere else in the country can discuss situations that they have
experienced. We have highly qualified research staff who examine these
issues.
I acknowledge
your concern about our operations.
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The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): You are not quite half way through your testimony,
and I would like to ask you a few questions. The first one involves the
refugee appeals section, which is included in the act and has been
acknowledged as good legislation by most stakeholders. One of the
aspects was the refugee appeals section.
To our great
surprise, when the act came into force, the minister announced that this
section would be suspended. When we asked why it would be suspended, we
were told that the backlog absolutely had to be reduced. To opposition
members, reducing backlog by setting aside a fundamental right for any
Canadian citizen, that is, the right to appeal—even our worst
criminals can appeal—seemed somewhat unbalanced. We also have problems
with the fact that only one member hears the applicants. We were told
that, once again, it was in order to reduce the backlog.
Following Mr.
Charbonneau's questions and comments on the Palestinians, let us
imagine—and I have a great deal of imagination—that you have 100
Palestinian claimants. I would guess that if five judges heard
Palestinian claimants, you, as the chairperson, would be in a position
to know how many were granted refugee status and how many were not. Is
it possible for one judge to be much stricter, more demanding or less
attentive? After all, we are only human.
Do you have any
of that data? If you do not have the information, then why not? I
suppose this information is not public. That is my first question.
Mr. Jean-Guy Fleury: To
answer your first question on the appeal, as soon as the government
decides to act, we are, of course, ready to begin the appeal process. It
will probably take one year for recruiting, hiring, setting professional
standards, and so on. The basic research has already been done because
we were ready to begin the process under the act. Funding is also an
issue, and we have begun to prepare estimates. We are working hard on
the backlog. As I said, we are doing our best to improve the quality of
the decisions.
I would like to
ask Ms. Daley to say a few words about our legal strategy and I will try
to answer the question about the information we have on the 100 cases
that you were asking about.
[English]
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Mrs. Krista Daley: With respect
to the various initiatives, we essentially have a list of six
initiatives that form a part of the action plan and that are being used
to deal with some of the consistency issues.
The
chairperson's guideline is a new power that came about in 1993, and that
was then confirmed in the new legislation. Jurisprudential guides is a
brand new power in the new legislation, for the chairperson. Persuasive
decision-making is another one. Another is lead cases, an enhanced use
of a concept whereby decision-makers who deal with like cases can
discuss the legal and policy issues attached to them. And lastly, if
need be, we can seek intervention in the Federal Court itself to put
forward our views to that court with respect to some of these matters.
[Translation]
Mr. Jean-Guy Fleury: The example
of the 100 cases is appropriate. We, of course, examine all of the cases
to determine whether or not there are trends or possible issues. Do we
understand the entire situation? We do not challenge the decisions made
by individuals. However, your question related to the decisions as a
whole. We would have to look into it and analyze them.
These matters
are indeed discussed. As you said, the chairperson is authorized to
issued guidelines. Why would we not do it in this situation? As I said,
we will have to take a look at that. It is something that we do from
time to time.
I would like to
say, with respect to the difference in decisions from one region of the
country to another, that in 12 countries, the rate was 30% and higher.
So we dropped that number to two. In view of the work that we do to
compare notes, etc., we could quite possibly reduce the gap to less than
30%. We can't reduce it by too much. In the end, these are personal
decisions. The specific nature and the merit of each case remain. As to
trends that we might observe for a particular situation or country, I
have no doubt that our results are beginning to improve.
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): We had asked the minister to consider having two
members for each hearing, while waiting for the appeals section to begin
operating. The request was denied.
I wonder if
you, as the chairperson, would be in favour of having an appeals
section.
Canada
claims to be, and rightly so, a country which takes great pride in being
a constitutional State where the rule of law prevails. So it makes no
sense to put the fate of the most vulnerable in our society within the
hands of a single person. It is not only a matter of compassion; it just
does not make sense.
Yesterday or the
day before that, the minister announced a new program to select refugees
from outside the country, something that would help make the work of the
members a little easier. Do you not think that Palestinians should be
selected in the Palestinian refugee camps, either in
Lebanon
or elsewhere, and that the High Commission should be involved? Everyone
around this table as well as the general public agree that the
Palestinian situation is an extremely difficult one.
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How can we tell
people from refugee camps, once they arrive here, that they are not
refugees? I cannot explain that to my fellow citizens, no matter
who they might be. Try as I might, I simply cannot do it.
So I would
like to know if you think this should become standard procedure when
dealing with Palestinian refugees. Of course, that would not solve the
problem of those who are already here. The fact remains that the
conflict is ongoing and the camps are not about to disappear any time
soon.
Mr. Jean-Guy Fleury: Policy-making
is not within my purview as the chairperson of an independent board. It
might be better to ask the minister. Moreover, I am myself a
decision-maker and I would not want to prejudge any particular
situation.
I am sorry,
perhaps Ms. Daley might like to add something.
[English]
Mrs. Krista Daley: No, on that
point I don't. Both of the issues you raised, both the refugee appeal
division and the single member panel versus the two-member panel, plus
the issue of selection abroad are really matters that are within the
purview of the government.
[Translation]
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): The best questions are the ones that the witnesses
do not want to answer. They cannot and they do not want to. That is
fine.
Mr. Massimo
Pacetti.
[English]
Mr.
Massimo Pacetti (Saint-Léonard—Saint-Michel, Lib.): Merci,
madame la présidente.
Good
morning.
I want to focus
on the refugee claimants. There are a lot of numbers. We're talking
about percentages, numbers, but for me, in
Montreal
, this summer I got deportations practically every week of people who
have been in this country--
Mr. Sarkis Assadourian (
Brampton
Centre, Lib.): Every week is not bad. We get it every day.
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): Mr. Parliamentary Secretary.
[English]
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Mr. Sarkis Assadourian: Thank you
very much.
First, judging
from the workload we get in our constituency office, I really appreciate
the hard work that the members of your organization do. We get many,
many cases that we feel are unjust; then we find out that we only know
10% of the facts. We write a letter or make a presentation to the
minister, and ask him, “Well, do you know what happened here?” Then
we have to say we didn't know that the guy was married to somebody else.
He came in to apply, but he has a kid in some other country. He was
gone, and then he comes back.
It's very, very
complicated and a very difficult job, which is why I'm saying that I
really appreciate the hard work you do.
I want to make a
comment on two questions raised by my colleagues on the Liberal side.
First of all, on the Palestinian issue, I have received many
presentations on that issue, too. I understand that one or two people
will be deported today, or may have been deported yesterday. This is a
very, very serious issue for the Arab community, and especially the
Palestinian community. They've been here for a long time, and they feel
they're being targeted—if I may use that phrase—or unjustly treated.
As my colleague
said, where are they going back to? This person was born in a refugee
camp, which in itself makes you a refugee. I've been to those refugee
camps, and I've seen the conditions. I'm not saying, “Those poor
economic refugees”, but they have a really difficult political
situation. If you turn on the news, you see what's happening over there
every day. That's my point one.
I would ask you
if there is a way we can work together. I know we cannot discuss these
issues with the judges, but I hope you're much freer than a judge and
that we can communicate. I think we have to address this issue in a very
positive, very compassionate way.
The other point
that my colleague Massimo made is about waiting for six or seven years.
As he said, in six or seven years' time, the young man or young woman
may meet somebody, get married, have kids, have a job, buy a house, and
have a mortgage. All of a sudden, six or seven years afterwards, he is
told, “You know, Joe, you have to go.” In response, the guy says,
“Go to where?” In the meantime, six or seven years after the
original claim, things have changed and regulations in the department
have changed.
My question is,
do you judge them by the current regulations, or do you judge them by
the regulations that applied at that time? That's my second question.
My third
question is about your mentioning that your intake has been lowered by,
I don't know, a certain percentage or number of cases. A while ago, we
signed a treaty with the Americans giving them a safe third country. Has
that aspect of the agreement had any impact on reducing the refugee
claims in the country? Was the actual number you mentioned the result of
the Safe Third Country Agreement or other factors?
So I have three
questions for you. Thank you.
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Mr. Jean-Guy Fleury: Thank you.
First of all, we
apply the law case by case, on its own merits. In terms of new
information, or recent information, we have a documentation centre that
provides information on country conditions for the people who render a
decision. So people can give us information that we factor in, in terms
of the documentation.
In terms of the
Safe Third Country Agreement, we have had discussions with the
department, which is obviously responsible for that agreement. In the
cost projection on our future needs that we've shown to you, we have
factored that in. We monitor it closely. It's a moving target as to
whether it's going to decline that much, or whether we're going to get a
rush before the agreement comes into play, with more people coming our
way.
So to answer
your question, the safe third will definitely have an impact on my
operations. We don't know the full impact, but we factor that in when
we're in discussions with Treasury Board in terms of our long-term
projections.
I think you also
had a point of law that Ms. Daley would be able to answer.
Mrs. Krista Daley: Your third
point, I believe, was what regulations are we applying and in what time?
You talked about the example of a six-year process.
What I can say
in terms of our process—which is certainly not the six years; it might
be the total number of years a person is in the system—is that on the
day of a hearing into a refugee claim, we apply the law that's in place
on that day and the country conditions that are in place on that day. So
let's say they'd been in the country already for two years. On the day
that we actually determine the claim, it's the law on that day, plus the
country conditions in that country on that particular day.
Mr. Sarkis Assadourian: On that
point, Madam Chair, if you recall, there was a lawsuit against the
government when we changed the regulations for immigration, and the
court said you have to go back to when the applications were made. So
you're going against that court decision.
Mrs. Krista Daley: No, it's
simply in a different context from that decision.
Mr. Sarkis Assadourian: I know
it's different, but doesn't it apply to you? It's only fair that when I
come to you and make an application on this day, I'll be judged based on
this day, not on six years down the road.
Mrs. Krista Daley: The refugee
process is simply a different process, because what you're looking for
when a person is a refugee is their fear in the future. So let's say a
refugee comes into the country on January 1 of a given year, and then we
determine the case in September of that year. In September the question
we ask ourselves is whether they have a fear in the future if they
return to their country. Not do they have a fear in January, when they
arrive, but do they have a fear for the future? And that's just the way
the refugee definition works, as the court has interpreted it for us.
So it's very
logical in the refugee context that it's the future, which is a
different context from the regulation issue that you mentioned, if that
helps.
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Mr. Sarkis Assadourian: Thank
you.
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): Go ahead, Mr. Charbonneau.
Mr. Yvon Charbonneau: Thank you,
Madam Chair.
I would like to
come back to something I raised earlier; other colleagues have
raised this as well. I have just been given some recent
information.
First of all, I
would like to deal with the uneven acceptance rate for refugees of
Palestinian origin coming from
Lebanon
. Since
Palestine
is not recognized as a country per se, you indicate "
Lebanon
". There are Palestinians arriving from
Lebanon
.
Some judges have
a zero per cent acceptance rate, while others accept 100 per cent.
Some have scores of 14 per cent, 72 per cent, 50 per cent.
There is a score for every group of ten between zero and 100,
for the same type of case, the same situation. For Palestinians coming
from the occupied territories, the rate is between 25 per cent
and 100 per cent. For Palestinians in
Montreal
, according to the lawyers that I have consulted and who have
gathered the data, between July 2001 and July 2003, 25 cases
were heard, 4 members were involved, and the results ranged from 17 per cent
to 100 per cent.
I do not
see how this can be explained. These people have been well trained, they
have been apprised of the same situations, their life experiences are
more or less equivalent, yet the results vary between 17 per cent
and 100 per cent. How can you say that justice is being served
when the rates vary between 17 per cent and 100 per cent
for the same file? It is hard to swallow.
I realize that
you have noted my earlier suggestion for a better type of monitoring,
but why have you not ever realized that these disparities existed? As a
result, there are people being deported today or about to be deported
following arrests being made this morning. It is because of decisions
made by your members that the minister is in hot water today because
those Palestinians may or will be deported, and where will they go? To
the Aïn el-Hiloueh camp, in
Lebanon
, for example.
These people
have fled. Where they came from, there is no country, no mechanism, no
courts. There is nothing. They have refugee camps. They are already
recognized as refugees over there. They come here and we do not know
whether or not they are refugees. A board member says yes in 17 per
cent of the cases; another one says something else.
What type of
system is this? Can you explain it to me so that people will understand
that you have in your hands a tool which is a tribunal responsible for
justice and fairness? How can you explain that to me?
Mr. Jean-Guy Fleury: I believe
that I was very honest with you when I said that I have not
analyzed this myself. Was this done before I arrived? I will look into
it. If there are any type of analyses available, the only thing that I
can do is to make a note of your comments here today.
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): Mr. Fleury, ladies, I am sure you feel that
you have had a very busy two hours.
I would like to
thank all of the colleagues who were active participants, because our
meetings cannot be very interesting if members do not ask questions.
As there is at
least a fifty-fifty chance that this committee as presently constituted
will not be meeting again, I will act as a real chairperson. I said the
chances were fifty-fifty. I am pleased to thank all of those who
have helped us in our work. I would like to thank our parliamentary
assistants and extend a special thanks to my assistant, Patrick, who
seems to be in quite a state. There is also Bill and Ben, of course, who
are extremely professional and who help us in every sense of the word,
even bringing us cookies when we sit in the afternoon.
I would of
course like to take this opportunity to thank you for being here and to
wish you and our observers at the back of the room a very Merry
Christmas. I must admit that in my 65 years, I have never
been so early in wishing people a Merry Christmas and a Happy New Year.
Who knows? We might just end up having a year that is only 10 months
long.
That is all. The
meeting is adjourned.
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