Standing
Committee on Citizenship and Immigration
EVIDENCE
CONTENTS
Thursday, November 6, 2003
Mr. Jean-Guy Fleury: As regards the
commissioners, I will allude to the situation under my predecessor, who
tried to obtain commissioners as quickly as possible. There were two
factors that played a role.
First of all, the
workload in
Toronto
and
Montreal
was roughly the same for years.
Toronto
now has 68% of the workload. So fairly radical changes were required in
Toronto
.
Secondly, in reply
to the question about the number of decision-makers, before a
decision-maker assumes his duties, he undergoes four weeks of full-time
training; the training is a type of mentoring. The decision-maker works on
a panel. So we can say that the decision-maker is really autonomous after
about six or seven months, sometimes more quickly. Given how much time it
took to get the go-ahead and the requisite number, we were unable to spend
all of the money allocated for the decision-makers.
Mr. Yvon Charbonneau: I have
another question, Madam Chair, with respect to a particular category of
refugees that we often read about in the newspapers, and I am referring to
Palestinian refugees. I see in your notes, on page 6, that you list the
themes for your action plan—and I would like to commend you on
that—including a series of initiatives under the heading “providing
greater institutional guidance for decision-makers”.
I would like to
know whether you have made a serious effort to enlighten the
decision-makers on the true plight of the Palestinian refugees, on their
living conditions and the difficulties that they have encountered. I could
give you files and names, but I know that you cannot discuss these in
public. Therefore, it would serve no purpose for me to list those names
here, but I have notes that demonstrate some rather inconsistent
decisions, by various board members, in dealing with situations that were
identical and people who came from the same camp, for members of the same
family, people who had no other ties than the ones that they explained
before the board members, and in response to which one of them said yes
while the other said no. It makes no sense for those people.
I feel that this
is a difficult and complex situation. The board members do not all share
the same opinion when it comes to the underlying political issues in these
situations; that, one can understand. But I think a little more
enlightenment and monitoring are in order. You mentioned guides for
Costa Rica
and
Colombia
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Have you prepared
any similar information to ensure greater consistency in decisions
relating to Palestinian refugees, since they have no country to return to?
They would not be going back to
Costa Rica
or to
Colombia
, all they have to look forward to is a refugee camp.
Mr. Jean-Guy Fleury: We recognize
that consistency in board decisions is a challenge for us, one which we
are meeting head-on. You mentioned the guides. I said earlier that there
were persuasive decisions to help the decision-makers to become more
consistent. Nevertheless, they are independent, their decisions are based
on the weight and the interpretation of the evidence that is brought
before them.
That being said, if you are asking whether
or not we have taken the time to consider whether or not a guide is
required in those situations, I would admit that we have not done that
yet.
Mr. Yvon Charbonneau: I would say,
in closing, that I hope it is something you will do because the need is
pressing; the public is made aware of the situation on a regular basis. I
repeat, for the time being, those people have no country to return to.
There are refugee camps in different countries, but it is not their home,
it is a refugee camp, and this has been going on for years now.
You should also
review how the files are prepared in relation to certain categories of
people as opposed to others. I know that, technically and legally, there
can sometimes be difficulties in preparing a case, but there must be some
means of overcoming that, in order to have a complete picture of the real
situation.
I would suggest
that you prepare a guide, some notes, to enlighten your board members in
this area so that they might have a sense of what is happening to these
people. These are not run-of-the-mill cases, they are special.
Mr. Jean-Guy Fleury: May I add
something?
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): You may, I like granting you permission to ask me
questions. Is that all right?
Mr. Jean-Guy Fleury: Of course, we
do make every attempt to ensure harmonization. We have a geographic
network arranged by country and by zone, where people from
Toronto
,
Montreal
or anywhere else in the country can discuss situations that they have
experienced. We have highly qualified research staff who examine these
issues.
I acknowledge your
concern about our operations.
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The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): You are not quite half way through your testimony,
and I would like to ask you a few questions. The first one involves the
refugee appeals section, which is included in the act and has been
acknowledged as good legislation by most stakeholders. One of the aspects
was the refugee appeals section.
To our great
surprise, when the act came into force, the minister announced that this
section would be suspended. When we asked why it would be suspended, we
were told that the backlog absolutely had to be reduced. To opposition
members, reducing backlog by setting aside a fundamental right for any
Canadian citizen, that is, the right to appeal—even our worst criminals
can appeal—seemed somewhat unbalanced. We also have problems with the
fact that only one member hears the applicants. We were told that, once
again, it was in order to reduce the backlog.
Following Mr.
Charbonneau's questions and comments on the Palestinians, let us
imagine—and I have a great deal of imagination—that you have 100
Palestinian claimants. I would guess that if five judges heard Palestinian
claimants, you, as the chairperson, would be in a position to know how
many were granted refugee status and how many were not. Is it possible for
one judge to be much stricter, more demanding or less attentive? After
all, we are only human.
Do you have any of
that data? If you do not have the information, then why not? I suppose
this information is not public. That is my first question.
Mr. Jean-Guy Fleury: To
answer your first question on the appeal, as soon as the government
decides to act, we are, of course, ready to begin the appeal process. It
will probably take one year for recruiting, hiring, setting professional
standards, and so on. The basic research has already been done because we
were ready to begin the process under the act. Funding is also an issue,
and we have begun to prepare estimates. We are working hard on the
backlog. As I said, we are doing our best to improve the quality of the
decisions.
I would like to
ask Ms. Daley to say a few words about our legal strategy and I will try
to answer the question about the information we have on the 100 cases that
you were asking about.
[English]
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Mrs. Krista Daley: With respect to
the various initiatives, we essentially have a list of six initiatives
that form a part of the action plan and that are being used to deal with
some of the consistency issues.
The chairperson's
guideline is a new power that came about in 1993, and that was then
confirmed in the new legislation. Jurisprudential guides is a brand new
power in the new legislation, for the chairperson. Persuasive
decision-making is another one. Another is lead cases, an enhanced use of
a concept whereby decision-makers who deal with like cases can discuss the
legal and policy issues attached to them. And lastly, if need be, we can
seek intervention in the Federal Court itself to put forward our views to
that court with respect to some of these matters.
[Translation]
Mr. Jean-Guy Fleury: The example of
the 100 cases is appropriate. We, of course, examine all of the cases to
determine whether or not there are trends or possible issues. Do we
understand the entire situation? We do not challenge the decisions made by
individuals. However, your question related to the decisions as a whole.
We would have to look into it and analyze them.
These matters are
indeed discussed. As you said, the chairperson is authorized to issued
guidelines. Why would we not do it in this situation? As I said, we will
have to take a look at that. It is something that we do from time to time.
I would like to
say, with respect to the difference in decisions from one region of the
country to another, that in 12 countries, the rate was 30% and higher. So
we dropped that number to two. In view of the work that we do to compare
notes, etc., we could quite possibly reduce the gap to less than 30%. We
can't reduce it by too much. In the end, these are personal decisions. The
specific nature and the merit of each case remain. As to trends that we
might observe for a particular situation or country, I have no doubt that
our results are beginning to improve.
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): We had asked the minister to consider having two
members for each hearing, while waiting for the appeals section to begin
operating. The request was denied.
I wonder if
you, as the chairperson, would be in favour of having an appeals section.
Canada
claims to be, and rightly so, a country which takes great pride in being a
constitutional State where the rule of law prevails. So it makes no sense
to put the fate of the most vulnerable in our society within the hands of
a single person. It is not only a matter of compassion; it just does not
make sense.
Yesterday or the
day before that, the minister announced a new program to select refugees
from outside the country, something that would help make the work of the
members a little easier. Do you not think that Palestinians should be
selected in the Palestinian refugee camps, either in
Lebanon
or elsewhere, and that the High Commission should be involved? Everyone
around this table as well as the general public agree that the Palestinian
situation is an extremely difficult one.
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How can we tell
people from refugee camps, once they arrive here, that they are not
refugees? I cannot explain that to my fellow citizens, no matter who
they might be. Try as I might, I simply cannot do it.
So I would
like to know if you think this should become standard procedure when
dealing with Palestinian refugees. Of course, that would not solve the
problem of those who are already here. The fact remains that the conflict
is ongoing and the camps are not about to disappear any time soon.
Mr. Jean-Guy Fleury: Policy-making
is not within my purview as the chairperson of an independent board. It
might be better to ask the minister. Moreover, I am myself a
decision-maker and I would not want to prejudge any particular situation.
I am sorry,
perhaps Ms. Daley might like to add something.
[English]
Mrs. Krista Daley: No, on that
point I don't. Both of the issues you raised, both the refugee appeal
division and the single member panel versus the two-member panel, plus the
issue of selection abroad are really matters that are within the purview
of the government.
[Translation]
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): The best questions are the ones that the witnesses
do not want to answer. They cannot and they do not want to. That is fine.
Mr. Massimo
Pacetti.
[English]
Mr.
Massimo Pacetti (Saint-Léonard—Saint-Michel, Lib.): Merci,
madame la présidente.
Good
morning.
I want to focus on
the refugee claimants. There are a lot of numbers. We're talking about
percentages, numbers, but for me, in
Montreal
, this summer I got deportations practically every week of people who have
been in this country--
Mr. Sarkis Assadourian (
Brampton
Centre, Lib.): Every week is not bad. We get it every day.
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): Mr. Parliamentary Secretary.
[English]
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Mr. Sarkis Assadourian: Thank you
very much.
First, judging
from the workload we get in our constituency office, I really appreciate
the hard work that the members of your organization do. We get many, many
cases that we feel are unjust; then we find out that we only know 10% of
the facts. We write a letter or make a presentation to the minister, and
ask him, “Well, do you know what happened here?” Then we have to say
we didn't know that the guy was married to somebody else. He came in to
apply, but he has a kid in some other country. He was gone, and then he
comes back.
It's very, very
complicated and a very difficult job, which is why I'm saying that I
really appreciate the hard work you do.
I want to make a
comment on two questions raised by my colleagues on the Liberal side.
First of all, on the Palestinian issue, I have received many presentations
on that issue, too. I understand that one or two people will be deported
today, or may have been deported yesterday. This is a very, very serious
issue for the Arab community, and especially the Palestinian community.
They've been here for a long time, and they feel they're being
targeted—if I may use that phrase—or unjustly treated.
As my colleague
said, where are they going back to? This person was born in a refugee
camp, which in itself makes you a refugee. I've been to those refugee
camps, and I've seen the conditions. I'm not saying, “Those poor
economic refugees”, but they have a really difficult political
situation. If you turn on the news, you see what's happening over there
every day. That's my point one.
I would ask you if
there is a way we can work together. I know we cannot discuss these issues
with the judges, but I hope you're much freer than a judge and that we can
communicate. I think we have to address this issue in a very positive,
very compassionate way.
The other point
that my colleague Massimo made is about waiting for six or seven years. As
he said, in six or seven years' time, the young man or young woman may
meet somebody, get married, have kids, have a job, buy a house, and have a
mortgage. All of a sudden, six or seven years afterwards, he is told,
“You know, Joe, you have to go.” In response, the guy says, “Go to
where?” In the meantime, six or seven years after the original claim,
things have changed and regulations in the department have changed.
My question is, do
you judge them by the current regulations, or do you judge them by the
regulations that applied at that time? That's my second question.
My third question
is about your mentioning that your intake has been lowered by, I don't
know, a certain percentage or number of cases. A while ago, we signed a
treaty with the Americans giving them a safe third country. Has that
aspect of the agreement had any impact on reducing the refugee claims in
the country? Was the actual number you mentioned the result of the Safe
Third Country Agreement or other factors?
So I have three
questions for you. Thank you.
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Mr. Jean-Guy Fleury: Thank you.
First of all, we
apply the law case by case, on its own merits. In terms of new
information, or recent information, we have a documentation centre that
provides information on country conditions for the people who render a
decision. So people can give us information that we factor in, in terms of
the documentation.
In terms of the
Safe Third Country Agreement, we have had discussions with the department,
which is obviously responsible for that agreement. In the cost projection
on our future needs that we've shown to you, we have factored that in. We
monitor it closely. It's a moving target as to whether it's going to
decline that much, or whether we're going to get a rush before the
agreement comes into play, with more people coming our way.
So to answer your
question, the safe third will definitely have an impact on my operations.
We don't know the full impact, but we factor that in when we're in
discussions with Treasury Board in terms of our long-term projections.
I think you also
had a point of law that Ms. Daley would be able to answer.
Mrs. Krista Daley: Your third
point, I believe, was what regulations are we applying and in what time?
You talked about the example of a six-year process.
What I can say in
terms of our process—which is certainly not the six years; it might be
the total number of years a person is in the system—is that on the day
of a hearing into a refugee claim, we apply the law that's in place on
that day and the country conditions that are in place on that day. So
let's say they'd been in the country already for two years. On the day
that we actually determine the claim, it's the law on that day, plus the
country conditions in that country on that particular day.
Mr. Sarkis Assadourian: On that
point, Madam Chair, if you recall, there was a lawsuit against the
government when we changed the regulations for immigration, and the court
said you have to go back to when the applications were made. So you're
going against that court decision.
Mrs. Krista Daley: No, it's simply
in a different context from that decision.
Mr. Sarkis Assadourian: I know it's
different, but doesn't it apply to you? It's only fair that when I come to
you and make an application on this day, I'll be judged based on this day,
not on six years down the road.
Mrs. Krista Daley: The refugee
process is simply a different process, because what you're looking for
when a person is a refugee is their fear in the future. So let's say a
refugee comes into the country on January 1 of a given year, and then we
determine the case in September of that year. In September the question we
ask ourselves is whether they have a fear in the future if they return to
their country. Not do they have a fear in January, when they arrive, but
do they have a fear for the future? And that's just the way the refugee
definition works, as the court has interpreted it for us.
So it's very
logical in the refugee context that it's the future, which is a different
context from the regulation issue that you mentioned, if that helps.
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Mr. Sarkis Assadourian: Thank you.
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): Go ahead, Mr. Charbonneau.
Mr. Yvon Charbonneau: Thank you,
Madam Chair.
I would like to
come back to something I raised earlier; other colleagues have raised
this as well. I have just been given some recent information.
First of all, I
would like to deal with the uneven acceptance rate for refugees of
Palestinian origin coming from
Lebanon
. Since
Palestine
is not recognized as a country per se, you indicate "
Lebanon
". There are Palestinians arriving from
Lebanon
.
Some judges have a
zero per cent acceptance rate, while others accept 100 per cent.
Some have scores of 14 per cent, 72 per cent, 50 per cent.
There is a score for every group of ten between zero and 100,
for the same type of case, the same situation. For Palestinians coming
from the occupied territories, the rate is between 25 per cent
and 100 per cent. For Palestinians in
Montreal
, according to the lawyers that I have consulted and who have
gathered the data, between July 2001 and July 2003, 25 cases
were heard, 4 members were involved, and the results ranged from 17 per cent
to 100 per cent.
I do not see
how this can be explained. These people have been well trained, they have
been apprised of the same situations, their life experiences are more or
less equivalent, yet the results vary between 17 per cent and 100 per cent.
How can you say that justice is being served when the rates vary between
17 per cent and 100 per cent for the same file? It is hard
to swallow.
I realize that you
have noted my earlier suggestion for a better type of monitoring, but why
have you not ever realized that these disparities existed? As a result,
there are people being deported today or about to be deported following
arrests being made this morning. It is because of decisions made by your
members that the minister is in hot water today because those Palestinians
may or will be deported, and where will they go? To the Aïn el-Hiloueh
camp, in
Lebanon
, for example.
These people have
fled. Where they came from, there is no country, no mechanism, no courts.
There is nothing. They have refugee camps. They are already recognized as
refugees over there. They come here and we do not know whether or not they
are refugees. A board member says yes in 17 per cent of the cases;
another one says something else.
What type of
system is this? Can you explain it to me so that people will understand
that you have in your hands a tool which is a tribunal responsible for
justice and fairness? How can you explain that to me?
Mr. Jean-Guy Fleury: I believe
that I was very honest with you when I said that I have not analyzed
this myself. Was this done before I arrived? I will look into it. If there
are any type of analyses available, the only thing that I can do is to
make a note of your comments here today.
The Vice-Chair (Ms. Madeleine
Dalphond-Guiral): Mr. Fleury, ladies, I am sure you feel that you
have had a very busy two hours.
I would like to
thank all of the colleagues who were active participants, because our
meetings cannot be very interesting if members do not ask questions.
As there is at
least a fifty-fifty chance that this committee as presently constituted
will not be meeting again, I will act as a real chairperson. I said the
chances were fifty-fifty. I am pleased to thank all of those who have
helped us in our work. I would like to thank our parliamentary assistants
and extend a special thanks to my assistant, Patrick, who seems to be in
quite a state. There is also Bill and Ben, of course, who are extremely
professional and who help us in every sense of the word, even bringing us
cookies when we sit in the afternoon.
I would of course
like to take this opportunity to thank you for being here and to wish you
and our observers at the back of the room a very Merry Christmas. I must
admit that in my 65 years, I have never been so early in wishing
people a Merry Christmas and a Happy New Year. Who knows? We might just
end up having a year that is only 10 months long.
That is all. The
meeting is adjourned.
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